Frequently asked questions.

My patient visits take place by video. You can book me from anywhere in Sweden. Blood draws happen at Synlab on a drop-in basis (fasting, in the morning) or at any of Synlab’s partner clinics.

Blood draws happen at Synlab on a drop-in basis, fasting in the morning, or at any of Synlab’s partner clinics. Where Synlab is not available near you, you can order the panel at another accredited lab and upload the results securely before the visit.

Functional medicine is a systematic way of looking for the root causes of complaints, not just treating symptoms. I use the same diagnostic tools as conventional medicine, but I interpret them according to optimal levels and complement them with a lifestyle analysis. I do not replace your regular care, I complement it.

No. I am a complement to public healthcare, not a replacement. You keep your GP (vårdcentral / 1177 in Sweden). For acute conditions, always turn to 1177 or 112.

It depends on where you live. My full medical practice (diagnosis, prescriptions, and care documented in a medical record) is for patients in Sweden, under my Swedish medical license. If you live outside Sweden, I can still work with you, but in an advisory role only: I interpret your lab results, explain what they mean, and give you a written plan grounded in the science. This is a second opinion and an educational service, not a diagnosis, a prescription, or a treating doctor-patient relationship under your local law. You keep your own doctor for medical care where you live. You arrange your lab work locally (I provide a clear specification of what to order) and we meet by video.

Yes. I am a licensed physician and prescribe medication when it is medically warranted and compatible with Swedish law.

Want to talk first and see whether we are a fit? Choose the phone consultation (1,500 SEK). Want a personalized plan? Choose the Health Assessment (7,500 SEK), the foundation everything else builds on. Want to go deeper, in menopause, metabolic health, physical health, or whole-body MRI? We choose a deeper assessment based on your lab values. Want to be followed over time? There is the membership.

A membership means that I follow you over time: an annual check-up with the full panel, a check-in every three months, and a health plan that is updated at every contact. Three tiers from 1,950 SEK/month, with a three-month minimum term and month by month thereafter. Right now it is full, and you join the waiting list. Read more about the membership.

Werlabs and similar services deliver blood tests with a comment on each marker. With me, you get the same tests plus a 60-minute video visit with me, Dr Nathalie Helm, where I interpret them in your context, a written personalized health plan, and the option of follow-up over time. The difference is not the tests, it is what happens after.

Availability varies. Sometimes there are appointments within a week; at other times the wait may be a month or more. I keep the number of appointments limited so that each patient gets my full attention.

A broad blood panel with over 50 markers (56 for women, 52 for men), analyzed from a functional medicine perspective. Blood count (8 components), inflammation (hsCRP, ESR, urate), liver (ALT, AST, GGT, ALP, bilirubin, albumin), kidney and electrolytes (creatinine, cystatin C, eGFR, sodium, potassium, calcium, phosphate), blood sugar and insulin (fasting glucose, HbA1c, fasting insulin, HOMA-IR), lipids (total cholesterol, LDL, HDL, non-HDL, triglycerides, ApoA1, ApoB, ApoB/ApoA1 ratio, Lp(a)), vitamins and minerals (vitamin D, B12, folate, homocysteine, ferritin, iron), thyroid (TSH, free T3, free T4, TPO antibodies for women), and hormones (FSH and estradiol for women, PSA for men, and SHBG, testosterone, DHEA-s, cortisol, prolactin, and IGF-1 for both). When your results call for it, we add targeted tests.

No. All care at HELM Longevity is exempt from VAT, so the price you see is the price you pay. That applies to the Health Assessment, the deeper assessments, the add-ons, and the membership. Medications at the pharmacy and examinations at partner clinics are charged at their own prices.

You receive a payment link when you book and pay in advance by card or Apple Pay. Payments are handled by Stripe, so I never see your card details. A receipt arrives automatically by email. The membership fee is charged monthly to the card you provide when you join. Full terms are set out in the terms.

No, I have no agreement with any region. Visits are therefore not covered by the Swedish high-cost protection scheme and cannot be paid with a frikort. Some private health insurance plans reimburse health assessments; ask your insurer and keep the receipt.

Yes. Email info@helmlongevity.se and we will reschedule or cancel. The time limits and any charges are set out in section 5.3 of the terms.

I follow the Swedish Patient Data Act and GDPR. Your medical record is kept in my medical records system, a medical records system intended for Swedish healthcare. You always have the right to request a copy of your record. Read more in our privacy policy.

I do not assess individual diagnoses through the website. Book a visit and we go through your situation together. I always work within the scope of what Swedish law and my medical license allow.